Privacy Policy
Effective Date: 22 March 2025
At Foxgate.io, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and store your personal data. This Privacy Policy explains our practices in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Data Controller
The data controller for foxgate.io is Yanis OUALAN EI (EI stands for "Entreprise Individuelle" - a sole proprietorship business structure in France, where the business and the owner are legally the same entity), registered under number 928 672 005 at the French Trade and Companies Register (RCS Paris), with registered office at 9 rue des Colonnes, 75002 Paris, France.
Foxgate.io is a trade name used for the business activities of Yanis OUALAN EI.
2. Data We Collect
When you use Foxgate.io, we may collect the following types of personal data:
- Identification Data: Name, email address, and password (hashed)
- Contact Data: Email address associated with your Foxgate.io account
- Usage Data: Log data (IP address, browser type, access times), interaction with the dashboard, and feature usage
- Payment Data: Processed securely via third-party providers; we do not store full payment information
- Email Metadata: Sender, subject, timestamps (we do not access or store email content beyond what is required for service functionality)
- Tracking Data: Cookies and similar technologies to analyze website usage and improve user experience
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide and operate the Foxgate.io service
- To manage your user account and subscriptions
- To process payments securely
- To improve and optimize our services
- To detect and prevent fraud, abuse, or unauthorized use
- To analyze website traffic and usage through tracking technologies
- To enhance service performance and develop new features
- To train and improve automated systems, including AI-based features, in a privacy-conscious and secure manner
- To comply with legal obligations
4. Legal Bases for Processing
We process your personal data based on the following legal grounds:
- Contractual necessity: To fulfill our contract with you (e.g., account creation, service access)
- Legal obligation: To comply with applicable laws and regulations
- Legitimate interest: To improve our services, ensure security, and prevent misuse
- Consent: When required, especially for tracking cookies, we obtain your explicit consent
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and evaluate the use of our site. These may include:
- Essential Cookies: Necessary for website functionality (e.g., session management)
- Analytics Cookies: To analyze traffic, usage patterns, and improve performance
You will be presented with a cookie consent banner upon visiting the site, allowing you to accept or refuse non-essential cookies. You can also manage your cookie preferences at any time.
6. Data Storage and Security
Your data is securely stored on servers hosted by GDPR-compliant third-party providers. We implement industry-standard security measures, including:
- Encryption of all personal data, both in transit and at rest
- Regular backups and security audits
- Access controls and authentication measures
We are committed to ensuring the confidentiality, integrity, and availability of your data.
7. Data Retention
We retain your personal data only for as long as necessary for the purposes described in this policy. After account deletion or termination, we may retain limited data for legal compliance, dispute resolution, and fraud prevention, in accordance with applicable laws.
8. Sharing Your Data
We do not sell your personal data. We may share your data with:
- Service providers assisting us with hosting, payment processing, and analytics
- Authorities if required by law or legal process
All third-party providers are contractually bound to protect your data and comply with GDPR.
9. Your Rights (GDPR)
As a user in the EU/EEA, you have the following rights:
- Access: Request access to your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data (right to be forgotten)
- Restriction: Request limitation of processing
- Portability: Receive your data in a structured, commonly used format
- Objection: Object to data processing under certain circumstances
To exercise these rights, contact us at legal@foxgate.io. We may require verification of your identity before processing your request.
10. International Data Transfers
Data may be processed outside of the EU/EEA if necessary for service delivery. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and your continued use of our services constitutes acceptance of any changes.
12. Contact
Last updated: March 22, 2025
© 2025 Foxgate.io – All rights reserved.
For legal inquiries, please contact us at legal@foxgate.io
For technical support, sales inquiries, or general questions, please contact us at hello@foxgate.io
For French customers, and given that the company is based in France and therefore subject to French law, a French version of the Privacy Policy is available upon request by emailing legal@foxgate.io. The online documents are in English to ensure understanding by the widest possible audience, including international customers.
Pour les clients français, et étant donné que l'entreprise est basée en France et donc soumise au droit français, une version en français de la Politique de Confidentialité est disponible sur demande via une demande à legal@foxgate.io. Les documents en ligne sont en anglais pour assurer leur compréhension par le plus grand nombre, y compris les clients internationaux.